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Library account and PIN information

You can access your library account through SWAN, our online catalog.

On the library webpage, click on the upper right hand link that says “Your Account”. You will be taken directly to the login page for your SWAN account.

You will need to type in your name, your library card number (which is the 14 digit number found on the back of your library card), and your PIN.

If you have not yet created a PIN, simply type what you would like it to be (any combination of numbers and letters) in the PIN field and hit the “Submit” button. A new screen will appear that will ask you to retype your PIN two more times. Hit “Submit” one more time and it will take you to your account information page.

This page should list all the items that you have checked out as well as any fines you may owe. You may renew materials through SWAN if the items are not yet overdue. You may also view items you have on hold by clicking on the “requests (holds)” link in the colored box next to your name.

If you have forgotten your PIN or are unsure if you have created one before you may contact the library. We cannot tell you what your PIN is because it is encrypted in our system. However, we can delete it and you can then set a new PIN following the above steps.

If you have any questions or need assistance with this process, please don’t hesitate to contact us at 708-366-5205, or send an email to reference(@)rflib.org.