Suggestions
Thank you for your suggestions.
The mission of the River Forest Public Library Staff and Board of Trustees is to develop, publicize and deliver a wide range of high-quality library services to the community. We welcome patron suggestions, comments and ideas for improvements.
You may view current library suggestions and comments on this page, or view past suggestions by clicking on one of the links below. If you would like to make a suggestion, please fill out our Suggestion Form at the bottom of this page.
2009 Suggestions
2008 Suggestions
2007 Suggestions
2006 Suggestions
2005 Suggestions
2004 Suggestions
IL=Suggestion Made In Library OL=Online Suggestion
February 2010
401. IL Suggestion: Start a Creative Writing Club for Adults.
A: Thank you for your suggestion. In response to patron requests, we have planned to start the River Forest Public Library Adult Creative Writing Club. The first meeting will be held on March 29th, from 7-9 p.m. For further details, please contact Blaise Dierks at blaise.dierks@riverforestlibrary.org or call the library at 708-366-5205.
402. IL Suggestion: A sign by the computer reminding users to sign out of sites like Yahoo before logging off the computers so the next person who logs on won’t have access to their account. Every time I log in to Yahoo here it greets me with someone else’s name and I have access to their email.
A: Thank you making us aware of this problem. Patron privacy is extremely important to us, and our public computer caches are cleared of any patron entered information each evening. However, we will investigate options to clear the cache of our public computers at the end of each session as well. In the interim, we will add language to our computer use signage reminding patrons to sign out of personal accounts.
January 2010
398. IL Suggestion: Non Fiction DVDs- can they be free for other people besides River Forest?
A: Thank you for your suggestion. We recently modified our DVD rental policy, and will consider your comment for any additional future changes.
399. IL Comment: Please put out the R.F. Village Board meeting documents- Many times I come to look at the documents before I go to Village Board meetings and they are not available.
A: We apologize that this has been frustrating for you, and appreciate you letting us know about this situation. Our procedures for displaying Village Board documents have been addressed and updated, and will now be made available to the public on the day they are delivered to the library. Providing that the documents are delivered on time, they will be housed on the second floor reference shelves area at least 24 hours prior to the scheduled Village Board meeting date. Thank you again for bringing this to our attention and we expect that this will resolve the issue.
400. IL Comment: It’s hard to get down to the bottom shelf. Please help.
A: Thank you for letting us know that this has been a problem for you. We try to keep materials shelved at a reasonable level from the ground, but unfortunately we often need to utilize the bottom shelf of our bookshelves due to a general lack of space. Please do ask a staff member to assist you if you would like to browse materials at this or any level that is not accessible to you. We apologize that we cannot provide a better solution at this time, but as we attempt to optimize our space we will prioritize shelving units that better accommodate our patrons’ browsing needs.
