Suggestions
Thank you for your suggestions.
The mission of the River Forest Public Library Staff and Board of Trustees is to develop, publicize and deliver a wide range of high-quality library services to the community. We welcome patron suggestions, comments and ideas for improvements.
You may view current library suggestions and comments on this page, or view past suggestions by clicking on one of the links below. If you would like to make a suggestion, please fill out our Suggestion Form at the bottom of this page.
2009 Suggestions
2008 Suggestions
2007 Suggestions
2006 Suggestions
2005 Suggestions
2004 Suggestions
IL=Suggestion Made In Library OL=Online Suggestion
January 2010
398. IL Suggestion: Non Fiction DVDs- can they be free for other people besides River Forest?
A: Thank you for your suggestion. We recently modified our DVD rental policy, and will consider your comment for any additional future changes.
399. IL Comment: Please put out the R.F. Village Board meeting documents- Many times I come to look at the documents before I go to Village Board meetings and they are not available.
A: We apologize that this has been frustrating for you, and appreciate you letting us know about this situation. Our procedures for displaying Village Board documents have been addressed and updated, and will now be made available to the public on the day they are delivered to the library. Providing that the documents are delivered on time, they will be housed on the second floor reference shelves area at least 24 hours prior to the scheduled Village Board meeting date. Thank you again for bringing this to our attention and we expect that this will resolve the issue.
400. IL Comment: It’s hard to get down to the bottom shelf. Please help.
A: Thank you for letting us know that this has been a problem for you. We try to keep materials shelved at a reasonable level from the ground, but unfortunately we often need to utilize the bottom shelf of our bookshelves due to a general lack of space. Please do ask a staff member to assist you if you would like to browse materials at this or any level that is not accessible to you. We apologize that we cannot provide a better solution at this time, but as we attempt to optimize our space we will prioritize shelving units that better accommodate our patrons’ browsing needs.
